Business Insights and Ideas does not constitute professional tax or financial advice. You should contact your own tax or financial professional to discuss your situation.. Business Tech. Microsoft Team. Small- and mid-sized businesses When it comes to choosing email server hosting for your small- or mid-sized business, you may be inclined to select one of the free services available.
For instance: Unprofessional Image: When you communicate with clients or other organizations using an email address with a FreeEmailHost. Credibility: Likewise, with email hosting services that allow you to use an email address that ends with a YourCompanyName. Hacking: Many free hosted email solutions lack important security measures necessary for conducting business safely. Web and mobile versions of Office apps.
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Not included. Security and compliance. Help protect your email against spam, malware, and known threats with Exchange Online Protection. Support and deployment. Access support on the phone or the web anytime. Have peace of mind with Maximum number of users. Licensed for commercial use. Tools to build and manage your business. Plan schedules and daily tasks with Microsoft Teams.
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Device management. Use simplified controls to manage policies applied to Windows 11 and Windows 10 PCs. Learn more. Swipe to view more plans.
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See what customers are saying about Microsoft Business Voice Add Microsoft Teams Phone, a cloud-based phone system with advanced features including call transfer, multilevel auto attendants, and call queues. Windows Securely stream your Windows experience—including apps, content, and settings—from the Microsoft cloud to any device. AD FS enables Microsoft users to use the same credentials their corporate user ID, email account, and network password , regardless of device.
When a user enrolls a device, Microsoft Digital collects general information about the device, such as the manufacturer and any LOB apps that are installed from the Company Portal but not from the Microsoft Store. The Company Portal is a required app for every newly enrolled device. Because there are no client logs for enrollment troubleshooting, Microsoft Digital needed to take a systematic approach to troubleshooting.
Microsoft Digital recommends that the following issues be verified when troubleshooting general device enrollment issues:. The user is not trying to enroll several devices at the same time and has not enrolled more than 20 mobile devices in the system. Microsoft Digital learned lessons from a few issues that occurred during the enrollment process, particularly regarding user education requirements:.
Users were concerned about the type of information that Microsoft Digital could see and collect about their personal devices. Microsoft Digital needed to reassure users that it collects only general information about the device itself such as the manufacturer and any LOB apps that are installed from the Company Portal—and that it collects no personal information, such as phone numbers, personal apps, or apps that are installed from the Microsoft Store.
Users were sometimes confused about differences in the enrollment process for the various mobile devices platforms for example, one platform might have additional screens for adding management profiles on the device. To address this issue, Microsoft Digital documented the enrollment process for each device and made this documentation available through the company support website, ITWeb.
To help ensure that corporate security was maintained while also providing a good end-user experience, Microsoft Digital had to coordinate with the following Microsoft teams:.
The Microsoft Security team, to define the policies that would enforce Microsoft corporate compliance settings on mobile devices, such as password policy and encryption settings.
Microsoft Digital took advantage of default compliance rules for mobile devices that are built into Configuration Manager. It created new configuration items CIs for mobile devices different CIs for each device type, to make troubleshooting easier and added built-in compliance rules whose values are based on Microsoft Digital security requirements see Table 1.
It then created a configuration baseline for those CIs and targeted the configuration baseline to the collection of mobile devices. Although the most restrictive policy will apply, different user experiences have the potential to increase support calls. If a policy does not apply to a particular device platform, the policy will report which platforms do not support it. Use common policies to simplify administration.
For example, set the same password requirements across all mobile device platforms so that multiple CIs and different device collections are not required to support various password policies. Create custom device collections when policies cannot be aligned across platforms. The Configuration Manager console shows enrolled devices by device type.
Use the Agent Edition attribute to create custom device collections and then target policy baselines to each collection. In both CIs and configuration baselines, to enforce compliance settings on the device, enable Remediate noncompliant settings.
Like other organizations, Microsoft needs a way to enforce security if users leave the company or lose a device. To help secure a lost device or retire a device from active use, Microsoft Digital issues a wipe command to the device.
A full wipe restores the device to its factory defaults. This removes all company and user data and settings. A selective wipe removes only company data. The specific data that a selective wipe removes and the effect on data that remains on the device vary by device platform. To limit which administrators can wipe or retire a device, Microsoft Digital used role-based access control RBAC in Configuration Manager to restrict the view in the console for some administrators.
After an MDM pilot has been conducted in a test hierarchy, it is important to retire all devices from the Configuration Manager console before the move to a production hierarchy. Configuration Manager includes many ready-to-use, built-in reports for MDM, including reports for apps, hardware inventory, and settings management, so it is not necessary to create custom reports. It is also not necessary to create separate reports for desktop device and mobile device management: the same report can be used to report on both types of environment.
In particular, two built-in reports provided Microsoft Digital with insight into the application installation status and policy compliance status for MDM:. Microsoft Digital also used Configuration Manager console monitoring to easily view and drill down to the asset level for the status of app deployment and security policy compliance.
This dashboard provides executive management with visibility into enrollment count trends through graphs, and also has a look and feel that are similar to other Microsoft Digital dashboards. By creating a solution that streamlined the administration and deployment of devices and applications, Microsoft Digital was able to increase the scope of its centrally managed devices by 10 percent at initial implementation, without having to add resources or administrative overhead.
Microsoft Digital expects this number to continue to increase at a rapid pace and sees potential for centrally managing more than , mobile devices. Low-cost, scalable solution. Intune integrates into the existing Configuration Manager environment without requiring new infrastructure, hardware, or network complexity in the Microsoft Digital environment. It provides enterprise-level scalability, extending the reach of Configuration Manager to support management across device platforms.
Simplified administration. The Configuration Manager console unifies device management, providing Microsoft Digital administrators with a single console for administration, application management, and reporting across multiple device types. Empowered users. MDM provides a consistent end-user experience across device platforms. Microsoft users can enroll their personal devices, install internal business applications, and manage their mobile devices through the Company Portal, allowing them to be more productive from almost anywhere on almost any device.
Maintained compliance. Compliance policies are maintained across multiple device platforms to meet Microsoft compliance and security requirements while providing a good end-user experience for Microsoft users. Security risks for lost, stolen, or retired devices are reduced, because Microsoft Digital administrators can remove corporate data and applications from a device through Configuration Manager. Microsoft users can also remove data and applications for themselves, through the Company Portal.
Understand which platforms the organization will support. This will help determine what types of certificates are required for app deployment. Acquire and deploy certificates and sideloading keys before user enrollment is enabled. Coordinate with other teams to streamline the app certification process. Identify and license specific users by using user discovery in Configuration Manager, and then add users to a custom collection that will synchronize these user accounts with Intune.
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